policy
Welcome to the official website of Hogo Hotel. Your privacy and the security of your data are our top priorities. This Privacy Policy explains what data we collect, how we use it, and how we ensure its protection during your use of our website and services.
Hogo Hotel collects only the data necessary to provide top-quality accommodation and hospitality services:
Personal data: Name and surname, email address, phone number, and payment details during booking.
Stay details: Check-in and check-out dates, special requests, and guest preferences.
Automatically collected data: IP address, browser type, and cookies that help us improve your user experience on the site.
We use your data exclusively for the following purposes:
Efficient realization of your bookings and providing services at the hotel.
Communication with guests regarding their inquiries or appointment confirmations.
Sending notifications about special offers and promotions (only with your prior consent via newsletter).
Fulfilling legal obligations regarding guest registration.
Hogo Hotel applies the latest technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Access to your data is strictly limited to authorized personnel who are bound by confidentiality obligations.
We never sell or rent your personal data to third parties. Data may be shared only with competent state authorities if it is a legal obligation, or with trusted partners who assist us in our operations (e.g., payment processing systems), under strict contractual obligations regarding privacy protection.
At any time, you have the right to:
Request access to your data that we store.
Request the correction of inaccurate data.
Request the deletion of your data (“right to be forgotten”).
Withdraw consent for the use of data for marketing purposes.
Our site uses cookies to enable the functionality of the booking system and visit analysis. You can set your browser to refuse cookies, but this may affect the functionality of certain parts of the website.
For any questions regarding the protection of your data, you can contact us via email at: office@hogo.rs or visit us at Vojvode Stepe 32, Inđija, Serbia.
